Question 1

Can I request an estimate?

Accepted Answer

Yes. Use the contact page to describe your property, the areas you want to monitor, and the service you are considering. The form opens your email app rather than sending through this website.

Question 2

How long does a typical installation take?

Accepted Answer

Timing depends on the property, number of cameras, equipment, and cable routing. A site discussion can help establish a more useful schedule for a residential, commercial, or farm system.

Question 3

Can I view my cameras on my phone?

Accepted Answer

Many compatible systems support an app for live and recorded viewing on a smartphone or tablet. Compatibility and setup depend on the equipment selected.

Question 4

Do your cameras work at night?

Accepted Answer

Night vision and color night vision are available features on compatible camera models. The best choice depends on lighting, placement, and the detail you want to capture.

Question 5

Do I have to pay a monthly fee?

Accepted Answer

Storage and subscription requirements depend on the camera system and service selected. Local NVR storage is one option, while some equipment uses cloud storage or an optional subscription.

Question 6

Will the cameras survive West Virginia winters?

Accepted Answer

Outdoor camera weather ratings vary by model. We can help compare equipment designed for outdoor exposure, including rain, snow, freezing temperatures, and summer heat.

Question 7

What happens if a camera stops working?

Accepted Answer

Camera repair and system maintenance are available services. Contact us with the equipment details and symptoms so the issue and next steps can be discussed.

Frequently Asked Questions